These General Terms and Conditions of Sale (hereinafter the “GTC”) are concluded between the company
Margaux Lemoine Interior Design (hereinafter “the Company” or “MLID”), a limited liability company,
located at 4 rue des Cloÿs – 75018 Paris, with a share capital of 1,000 euros, registered with the Paris
Trade and Companies Register under number 912 677 309, and the Client.

Preliminary Article: Definitions

The terms defined below shall have the following meaning between the Parties:
“Client”: refers to any adult natural person or any legal entity placing an order
with MLID for the performance of the Services detailed below.
“Order”: refers to any request made by a Client for the performance of Services
by MLID and formalized by the signing of a quote or a purchase order.
“Parties”: refers individually to the company MLID or the Client, and collectively to the company
MLID and the Client together.
“Service(s)”: refers to the services performed by MLID
“Site”: refers to the website published by MLID, accessible at the URL https://www.margauxlemoine.fr/

Article 1: Purpose – Scope
These GTC aim to define the contractual relations between the Parties and
apply between them to the exclusion of all other conditions.
They are accessible on the website https://www.margauxlemoine.fr/
MLID reserves the right to adapt or modify these GTC.
In the event of modification, the GTC in force on the day of its
placement will apply to each Order.

Article 2: Pre-contractual Information – Acceptance of GTC

Prior to any Order, the Client acknowledges having read, in a clear and
comprehensible manner, these GTC and all information listed in articles L111-1 and L221-5 of the
Consumer Code.
For the record, the following information is thus communicated to the Client:

– the essential characteristics of the Services;

– the price of the Services;

– the method of calculating the price, and additional costs (if any);

– the date or deadline by which the professional undertakes to deliver the goods or perform the service;

– payment terms;

– the existence of the right of withdrawal and the conditions for its exercise;

– the identity of the professional, their postal, telephone, and electronic contact details;

– the possibility of recourse to a consumer mediator.
By placing an order, the Client certifies having the capacity to contract, and acknowledges having
previously read and accepted these GTC without restriction.

Article 3: Description of Services

3.1 “Consultation Appointment”: this service allows, after an appointment, to establish targeted advice
aimed at proposing formalized decoration and layout suggestions, according to the
Client’s needs, in the form of notes, sketches and/or drawings made after the appointment.
3.2 “Personalized Study”: this service corresponds to the realization of a project study, which
allows to submit to the Client:

• Decoration and layout proposals;
• A technical study including the provision of plans (listed exhaustively on the quote);
• An aesthetic study including a decorative selection (furniture and accessories) and
  choices of colors, materials, accessories (according to the description in the quote) as well as
  3D views;
• A works quote allowing the realization of the project.

3.3 “Site Coordination”: This service concerns the Client who has requested the realization
of the technical Personalized Study referred to in article 3.2. It begins upon finalization of the technical
Personalized Study and includes the management of construction companies according to an estimated
retro-planning, the periodic organization of site meetings, reports, the monitoring of the execution
of the plans of the technical Personalized Study and assistance with the reception of works.
MLID reserves the right not to carry out “Site Coordination” if the Client decides to
contract with companies not suggested by MLID.
3.4 “Styling”: This service concerns the Client who has requested the realization of the
aesthetic study referred to in article 3.2. It includes the realization and monitoring of furniture and
accessory orders validated during the “Personalized Aesthetic Study” Service as well as the reception,
assembly, and installation of furniture (subject to the express acceptance of the quote from the
concerned service provider) and accessories resulting from the orders.
3.5 “Turnkey”: This service encompasses the realization by MLID of the “Personalized Study”
and “Site Coordination” services, excluding the Styling service.
3.6 “Property Enhancement for Sale”: The purpose of this service is to propose the
rearrangement of a property, with presentation of layout sketches, a 3D plan, and an
estimation of the cost of the rearrangement, with a view to the property’s upcoming sale.
3.7 “Feasibility Study”: This service concerns requests for property extension or elevation.
Depending on the area concerned by the extension or elevation, MLID may
determine with the Client which stakeholders (HMONP architect if applicable, etc.) and the
potential steps to be taken for the realization of the project.
Regarding some of these Services, MLID presents illustrations to the Client such as
photos, images, representations, or sketches. It is expressly agreed that all of these
illustrations, appearing either on documents exchanged between the Parties or on the MLID
website, are not contractual. These representations are provided for purely illustrative purposes.
MLID invites the Client to consult the projects present on the Site https://www.margauxlemoine.fr/

Article 4: Order

4.1 Prior to the performance of any Service, MLID establishes a quote or a purchase order,
based on the Client’s requests.
The quote or purchase order details the Services that will be performed by MLID at the Client’s request.
4.2 The Client undertakes to verify the accuracy of the information they provide and to correct any
errors before any validation and signature of the quote or purchase order.
4.3 The Client then returns the duly dated and signed quote or purchase order to MLID by email or mail,
thereby formalizing the Order. The Client’s Order is then firm and
final, subject to the terms of articles 7 and 9 of these GTC.
4.4 The signature of the quote or purchase order constitutes express acceptance of the GTC by the Client.
4.5 Any request for additional Services will be subject to a new Order, it being
specified that MLID is not obliged to accept to perform services other than those
initially agreed upon (unless the proper execution of the initial Services depends on the performance
of these new Services).
4.6 In addition to the various appointments scheduled for the performance of the Service or Services,
the Client can contact MLID at the following address: hello@margauxlemoine.fr or by
phone at 06.83.43.25.98 from 10 AM to 6 PM.

Article 5: Performance of Services
5.1 The quote, or the purchase order, details the Service or Services requested by the
Client.
For their performance, deadlines are indicated for informational purposes. MLID makes its best
efforts to respect them. These deadlines may evolve during the performance of the
Services, notably and without limitation, due to technical constraints

discovered during execution, new Client requests, Client validation
delays, etc.
5.2 Under no circumstances can MLID be held responsible for delays in delivery by suppliers
and/or service providers.
5.3 For certain Services, such as the Personalized Study (3.2), deliverables are submitted in stages
to the Client, requiring validation by the Client at each stage. In this case, a complete
and final version of the study will be submitted at the end of the execution, incorporating all deliverables
established during the performance of the Service.
5.4 Regarding Site Coordination (3.3), the completion time for this Service depends
on the Client’s contractual commitments with the construction companies.

Article 6: Price – Payment Terms for Orders

6.1 The price of the Service or Services is indicated in euros excluding taxes (HT) and all taxes
included (TTC) on the quote or purchase order signed by the Client.
6.2 Payment for the Services is made by bank transfer or check according to the following deadlines and terms:

• “Consultation Appointment”: 100% on the day of the Order;
• “Personalized Study”: a 50% deposit on the day of the Order; 30% upon validation
  of the preliminary design; 20% at the end of the Service performance;
• “Site Coordination”: a 60% deposit on the day of the Order; 15% at the end
  of the 1st month; 15% at the end of the 2nd month; 10% upon reception of the Service (with
  establishment of a reception report including, if applicable, any reservations
  made by the Client);
• “Styling”: an 80% deposit on the day of the Order; 20% no later than the day before
  the furniture installation;
• “Turnkey”: a 30% deposit on the day of the Order; 20% upon Client validation
  of the preliminary design; 25% at the start of the construction site; 15% at the end of the 1st month; 10% upon
  reception of the Service (with establishment of a reception report including, if
  applicable, any reservations made by the Client)
• “Property Enhancement for Sale”: 100% on the day of the Order;
• “Feasibility Study”: a 60% deposit on the day of the Order, 40% upon submission of
  the study.
  The Parties agree that they may deviate from these deadlines and terms within the quote or
  purchase order, which, if applicable, shall prevail over these GTC.
  6.3 Each deposit and intermediate payment request will be subject to an invoice issued by
  MLID.
  The Client undertakes to pay invoices transmitted by MLID within fifteen days. A delay in payment
  may result in the application of interest at the legal rate in force.
  6.4 Additional invoicing, particularly concerning lump-sum Services, may occur
  due to, for example, the need to carry out additional studies, caused by the
  discovery of technical constraints that were not known to the Client or MLID. In this case,
  MLID will inform the Client and request their agreement.
  6.5 It is expressly recalled, particularly for the Styling Service, that MLID cannot guarantee
  that the companies from which it orders and purchases, for example, furniture, validated by
  the Client, will agree to take back and refund said furniture in the event of a change of mind by the
  Client. In this case, the Client will not be able to request a refund from MLID.

Article 7: Right of Withdrawal
7.1 Legal withdrawal period In accordance with the provisions of articles L.221-18 et seq. of the
Consumer Code, the Client has a withdrawal period of fourteen (14) days without
having to justify their decision. This period runs from the day the Order is finalized.

Any withdrawal after this period will be without effect and the Client will remain bound to MLID and
liable for the payment of the price of the agreed Services.
7.2 Conditions for exercising the right of withdrawal The Client exercising their right of withdrawal
may obtain a refund of the sums they would have paid to MLID for the performance of the
Services. The refund will be made by the same payment method as that used by the
Client for the initial transaction, unless otherwise specified by the Client.
The refund will be made as soon as possible and no later than fourteen (14) days
following the effective exercise of the right of withdrawal by the Client. When the fourteen (14) day period
expires on a Saturday, Sunday, or public holiday, it is extended until the next business day.
7.3 Modalities for exercising the right of withdrawal The Client may contact MLID within fourteen
(14) days following the finalization of the Order to exercise their right.
The Client may complete the withdrawal form in Appendix 1 of these GTC and
send it by registered mail with acknowledgment of receipt to the following address: Margaux Lemoine Interior Design – 4 rue des Cloÿs – 75018
Paris or by email with acknowledgment of receipt and reading to the following address:
hello@margauxlemoine.fr

Article 8: Professional Clients
8.1 Subject to the provisions of article L. 221-3 of the Consumer Code, it is recalled that
the professional Client, as defined by the same Code, cannot exercise a right of withdrawal.
8.2 Any delay in payment by a professional Client may automatically lead to the application of
late payment penalties equal to 3 times the legal interest rate, and the payment of a lump-sum compensation of
40 euros for recovery costs (with an additional charge if said recovery incurs
additional costs).

Article 9: Suspension – Termination
9.1 In the event of non-payment within the deadlines mentioned in article 6.2 of these GTC, MLID
reserves the right to suspend the performance of its Services until the invoice is paid by the
Client.
9.2 MLID may proceed with the termination of the contract with the Client (formed notably by the
Order and these GTC) if the non-payment persists, making it impossible to continue
the performance of the Services.
9.3 The Parties agree that they may terminate their contractual relationship, without cause,
within the framework of the “Turnkey” Service (3.5) at the end of the Personalized Study phase. In
such a case, only the Services performed for the Personalized Study will be paid for by the Client.

Article 10: Insurance
10.1 MLID declares having taken out civil liability insurance for the needs of its activity
to cover damages that may be caused to the Client. Direct damages are
covered, excluding all indirect damages such as loss of turnover, operating profit,
etc.
10.2 MLID declares having taken out for the needs of its activity a professional liability
insurance (ten-year warranty).
10.3 The subscription of damage-work insurance is the sole responsibility of the
Client.

Article 11: Liability
MLID cannot be held liable for:
(i) delays by companies responsible for carrying out the works, companies with
which the Client is directly linked;
(ii) delays in deliveries of materials, furniture, or other furnishings by service providers;

(iii) defects, faulty execution, or poor workmanship by companies and/or service providers with
whom the Client is directly linked, even concerning companies and
service providers proposed by MLID.

MLID’s liability is strictly limited to direct damages resulting from a fault
committed in the performance of the Services.

Article 12: Force Majeure
MLID’s liability cannot be invoked if the non-performance or delay in
the performance of one of its Services results from a case of force majeure.
Are considered as cases of force majeure, within the meaning of article 1218 of the Civil Code, any
event beyond the control of the debtor of the obligation, which could not reasonably
be foreseen at the time of the conclusion of the contract and whose effects cannot be avoided by
appropriate measures, and which prevents the debtor from performing their obligation.

Article 13: Intellectual Property Rights
13.1 The content of the Site (texts, logos, images, graphic or sound elements, software, icons,
layout, database, etc.) is protected by national (and international) intellectual property law
and copyright.
This content remains the property of MLID. Any total or partial reproduction of this content is
prohibited and may constitute an offense.
The creation of a link to the Site’s homepage is subject to MLID’s prior agreement.
13.2 The Client expressly authorizes MLID to take photos of their property, at all stages of
the performance of the Services and authorizes MLID to use them for promotional purposes, particularly on the
Site. The Client authorizes MLID to reproduce or modify said photos for use on all
media (existing or future).
This authorization is granted worldwide and for the entire duration of the copyright.

Article 14: Data Protection and Liberties – Personal Data
Margaux Lemoine Interior Design – 4 rue des Cloÿs – 75018 Paris, is responsible for
the processing and collection of the Client’s personal data.
The data thus collected by the Site aims to allow the Client to get in touch with MLID.
The Client has a right of access, modification, rectification, and opposition concerning their
personal data.
In case of dispute concerning the use of personal data, the Client can file a
complaint with the CNIL (French National Commission for Data Protection and Liberties).
To learn more about this personal data processing and the extent of their rights,
the Client can refer to the Privacy Policy on the Site: https://www.margauxlemoine.fr/

Article 15: Partial Invalidity
If one or more stipulations of these GTC are held to be invalid or declared as such
pursuant to a law, a regulation, or following a final decision of a competent court,
the other stipulations will retain their full force and scope.

Article 16: Applicable Law
These GTC are subject to French law. All disputes relating to
online sales contracts subject to these General Conditions fall within the jurisdiction of
French courts.

Article 17: Dispute – Mediation

In the event of a dispute concerning the performance of a Service, the Parties undertake to attempt to find
an amicable solution to their disagreement. The Client may submit their complaint to MLID by
email at the following address: hello@margauxlemoine.fr; or by phone directly at
06.83.43.25.98 from 10 AM to 6 PM.
In the event that an amicable solution is not found between the Parties, the Client may
have recourse to mediation with the Centre de la Médiation de la Consommation de Conciliateurs de
Justice whose website is the following: https://www.cm2c.net/
Finally, if the dispute persists and in the absence of an amicable agreement, the dispute pourra être soumis aux tribunaux
français compétents.

Appendix 1 – Withdrawal Form
This form is to be completed and returned if you wish to exercise your right of withdrawal.
To Margaux Lemoine Interior Design, 4 rue des Cloÿs – 75018 Paris
Email: hello@margauxlemoine.fr
I hereby notify you of my withdrawal from the contract for the sale of a product and/or the
service, as detailed below:
Ordered on:
Received on:
Order number:
Client’s Name:
Client’s Address:
Done at , on:
Client’s Signature